Terms and Conditions

General Provisions

SpinNPin Casino offers online casino games and related services to adult customers in jurisdictions where such activity is permitted by law. The platform is provided on an “as is” and “as available” basis, and we reserve the right to alter, suspend or discontinue any aspect of the service at any time without prior notice.

Account Registration and Eligibility

You must be at least eighteen years old and the legal age of majority in your country of residence to open an account. You are required to provide accurate, complete and up-to-date information during registration. Each person may maintain only one account. Duplicate or linked accounts will be closed and any funds held may be forfeited.

You are responsible for keeping your login details confidential. Any activity carried out under your account will be treated as having been performed by you. If you suspect unauthorised access you must notify us immediately.

Verification Procedures

We reserve the right to ask for proof of identity, age and address at any time. Failure to provide satisfactory documentation may result in the account being suspended or closed. Withdrawals will not be processed until verification has been completed to our reasonable satisfaction.

Deposits and Withdrawals

Funds can be added to your account using the payment methods displayed on the cashier page. All transactions are processed securely and in the currency chosen at registration. Minimum and maximum deposit and withdrawal limits apply and are clearly shown before any transaction is confirmed.

Withdrawal requests are normally processed within a few business days once all verification checks are completed. You may be asked to withdraw using the same method that was used to deposit. We do not accept third-party payments or withdrawals to accounts that do not belong to the registered account holder.

Bonuses and Promotions

From time to time we offer bonuses, free spins and other promotional offers. Each promotion has its own set of rules which will be clearly displayed on the relevant page. Wagering requirements, game contributions, time limits and maximum withdrawal caps apply to all bonus funds. Any attempt to abuse a promotion may result in the bonus and associated winnings being removed.

Game Rules and Fair Play

All games on the platform are supplied by licensed providers and operate using certified random number generators. You are responsible for understanding the rules of any game you choose to play before staking real money. We do not tolerate the use of automated scripts, bots, or any artificial intelligence designed to gain an unfair advantage.

Prohibited Conduct

You may not use the service for any unlawful purpose, including money laundering or fraud. Collusion, chip dumping, exploitation of software errors, or any form of cheating will lead to immediate account closure and potential reporting to the relevant authorities. We actively monitor player behaviour to protect the integrity of the games.

Responsible Gambling

We are committed to promoting responsible gambling. Tools such as deposit limits, loss limits, session reminders and self-exclusion are available in the account settings. If you feel you may be developing a gambling problem, please make use of these tools or contact our customer support team for further assistance. Information about external help organisations is also provided on the website.

Limitation of Liability

Our total liability to you in connection with your use of the service shall not exceed the amount you have paid to us in the preceding twelve months. We are not liable for any loss that arises from your misuse of the platform, technical failures outside our reasonable control, or events of force majeure.

Changes to These Terms

We may update these Terms and Conditions from time to time. The revised version will be posted on this page with the date of the last update clearly shown. Your continued use of the service after any changes constitutes acceptance of the new terms. We encourage you to check this page periodically.

Governing Law and Complaints

These terms are governed by the laws of England and Wales. Any disputes that cannot be resolved between you and us in the first instance may be referred to the relevant alternative dispute resolution service listed on our website. Nothing in these terms affects your statutory rights.